We're currently having issues

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Investigating

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more. New app should not be affected.

Began at:

Affected components
  • App
    • Futurehome App
    • Futurehome Safe Kontroll
    • Futurehome InstallerTool
  • Smarthub
    • Automations engine
    • Backup & Restore
    • Cloud connection
    • Device monitor
    • Monitoring and managing energy consumption
    • Notification and Timeline System
    • Smarthub core sofware
    • Zigbee
    • Z-Wave