Expected authentication issues

Monday, 9 March 2 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


We are sorry for any inconvenience, but we are updating our cloud infrastructure and this may result in the users being unable to login temporarily. We are making sure any problems that may arise are solved as quickly as possible. Thank your for your patience.

Began at:

Affected components
  • Smarthub
    • Automations engine
    • Backup & Restore
    • Cloud connection
    • Device monitor
    • Monitoring and managing energy consumption
    • Notification and Timeline System
    • Smarthub core sofware
    • Zigbee
    • Z-Wave