Some might have issues with old software on Smarthub II after pairing
We've now resolved the incident. Thanks for your patience. // Vi har nå fikset feilen. Takk for din tålmodighet.
We've fixed the core issue, and are waiting for things to recover. // Vi har løst kjerneproblemet og venter på at ting skal komme seg.
ENGLISH Hi, we know some of you are currently experiencing issues with old software on Smarthub II after pairing. Even tough it says "Done", it did not update the Smarthub II. Please update manually by following this guide https://support.futurehome.no/hc/no/articles/7228530190621-Oppdatere-Smarthub. We're so sorry about that and are working on fixing the issue. Please stand by for further updates, we will keep you updated as soon as we know more.
NORWEGIAN Hei, vi vet at flere for øyeblikket opplever problemer med utdatert programvare på Smarthub II etter parring. Selv om appen sier "Ferdig" har den ikke utført oppdateringen av Smarthub II. Vennligst oppdater manuelt ved å følge denne guiden https://support.futurehome.no/hc/no/articles/7228530190621-Oppdatere-Smarthub. Vi beklager dette og jobber med å fikse problemet. Vær klar for ytterligere oppdateringer, vi vil holde deg oppdatert så snart vi vet mer.
-
Smarthub
- Smarthub core sofware
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Futurehome Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Futurehome Status.