Some might have issues with pairing & unpairing of smarthubs

Resolved
Resolved

We've now resolved the incident. Thanks for your patience. // Vi har nå fikset feilen. Takk for din tålmodighet.

Recovering

We've fixed the core issue, and are waiting for things to recover. // Vi har løst kjerneproblemet og venter på at ting skal komme seg.

Investigating

ENGLISH Hi, we know some of you are currently experiencing issues with pairing & unpairing of smarthubs. We're so sorry about that and are working on figuring out the cause and fixing the issue. Please stand by for further updates, we will keep you updated as soon as we know more.

NORWEGIAN Hei, vi vet at flere for øyeblikket opplever problemer med parring og fjerning av parring for smarthuber. Vi beklager det og jobber med å finne ut årsaken og fikse problemet. Vær klar for ytterligere oppdateringer, vi vil holde deg oppdatert så snart vi vet mer.

Began at:

Affected components
  • App
    • Futurehome App
    • Futurehome InstallerTool
  • Smarthub
    • Cloud connection