Some might have issues with cloud connection

Resolved
Resolved
After 3 hours and 18 minutes

We've now resolved the core incident. If you still experience issues, please contact support. Thanks for your patience. // Vi har nå fikset kjerne feilen. Hvis du fortsatt opplever problemer vennligst ta kontakt med support avdelingen. Takk for din tålmodighet

Investigating

ENGLISH Hi, we know some of you are currently experiencing issues with the app and smarthub, specifically with the cloud connection. We're so sorry about that and are working on figuring out the cause and fixing the issue. Please stand by for further updates, we will keep you updated as soon as we know more.

NORWEGIAN Hei, vi vet at flere for øyeblikket opplever problemer med appen og smarthub, spesifikt med skytjenester. Vi beklager det og jobber med å finne ut årsaken og fikse problemet. Vær klar for ytterligere oppdateringer, vi vil holde deg oppdatert så snart vi vet mer.

Began at:

Affected components
  • App
    • Futurehome App
    • Futurehome Safe Kontroll
    • Futurehome InstallerTool
  • Smarthub
    • Cloud connection