Login issue in Futurehome Classic app

Resolved
Resolved
After 1 hour and 4 minutes

We've now resolved the incident. Thanks for your patience.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 2 minutes

Only iOS users are affected

Identified

After updating the Futurehome Classic app, customers are not able to login anymore. Users can use the web app at: https://app.futurehome.no/

We are working on a fix.

Began at:

Affected components
  • App
    • Futurehome App
      • Z-Wave
      • Zigbee
      • Notification
      • Cloud connection
      • Backup & Restore
      • Futurehome App
    • Futurehome Classic App