We're currently having issues with Z-Wave for some customers

Resolved
Resolved
After 1 day, 7 hours, and 27 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 1 day, 2 hours, and 57 minutes

We've fixed the core issue, and are waiting for things to recover.

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Identified
After 22 hours and 16 minutes

We've confirmed there is a problem, we're working to resolve it.

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Investigating

Some people who have updated zipgateway to version 7.14.102 from the mobile app this week, might experience some problems. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

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Began at:

Affected components
  • App
    • Futurehome App
      • Z-Wave
      • Zigbee
      • Notification
      • Cloud connection
      • Backup & Restore
      • Futurehome App
    • Futurehome Classic App