We're currently having issues with Z-Wave for some customers

After 1 day, 7 hours, and 27 minutes

We've now resolved the incident. Thanks for your patience.

After 1 day, 2 hours, and 57 minutes

We've fixed the core issue, and are waiting for things to recover.

After 22 hours and 16 minutes

We've confirmed there is a problem, we're working to resolve it.


Some people who have updated zipgateway to version 7.14.102 from the mobile app this week, might experience some problems. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

Began at:

Affected components
  • App
    • Futurehome App
    • Futurehome Safe Kontroll
    • Futurehome InstallerTool