App not loading properly for some customers

Resolved
Resolved
After 10 minutes

We've now resolved the incident. Thanks for your patience.

Recovering
After 8 minutes

We've fixed the core issue, and are waiting for things to recover.

Identified
After 8 minutes

We've confirmed there is a problem, we're working to resolve it.

Investigating

We are experiencing problems loading the site completely in the Futurehome app. We are investigating the incident.

Began at:

Affected components
  • App
    • Futurehome App
      • Z-Wave
      • Zigbee
      • Notification
      • Cloud connection
      • Backup & Restore
      • Futurehome App
    • Futurehome Classic App